Privacy Policy
Effective Date: 12/11/2024
This Privacy Policy describes how Green NRG Institute (“we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you visit our website, use our services, or opt in to receive SMS messages from us. By using our website or consenting to receive SMS messages, you agree to the collection and use of your information as outlined in this Privacy Policy.
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1. Definitions
“SMS” refers to Short Message Service, which enables the delivery of text messages to mobile devices.
“Personal Information” refers to any information that can identify you, including but not limited to your name, phone number, email address, mailing address, and other contact details.
“Opt-In” refers to your voluntary decision to sign up to receive SMS messages from Green NRG Institute.
“Cookies” are small text files placed on your device when you visit a website. They may be used to remember your preferences and understand how visitors use our website.
“Tracking Technologies” may include cookies, pixels, web beacons, analytics tools, and similar technologies used to collect information about website visits, interactions, and usage.
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2. Information We Collect
When you interact with our website, services, or SMS messaging program, we may collect the following types of personal information:
* Your mobile phone number.
* Your name, if provided during sign-up.
* Your email address and other contact information.
* Any additional information you voluntarily provide while interacting with our services or SMS program, such as your preferences or responses to messages.
* Information about how you interact with our website, including pages visited, links clicked, browser type, device information, IP address, and general website usage information.
* Information collected through cookies and similar tracking technologies.
We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.
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3. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience, understand website traffic, remember preferences, and support website functionality.
These technologies may collect information such as your IP address, browser type, device type, pages visited, referring website, and interactions with our website.
We may use analytics and other third-party technologies to help us understand website performance and visitor behavior. These third parties may process information according to their own privacy policies.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website or services.
Cookies and website tracking technologies are separate from our SMS messaging program. Your decision to accept or decline cookies does not automatically subscribe you to SMS messages, and opting in to SMS messages does not require you to consent to unrelated marketing cookies or tracking technologies.
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4. How We Use Your Information
We may use the information we collect for the following purposes:
* To send you SMS messages for marketing, updates, promotions, appointment reminders, account notifications, or other content related to our products or services.
* To respond to your questions, requests, or support inquiries.
* To provide, maintain, and improve our website and services.
* To understand website usage and improve user experience.
* To personalize or improve communications where permitted.
* To maintain compliance with applicable laws and regulations.
* To prevent fraud, abuse, or unauthorized use of our services.
We will only send messages that are related to the service you have opted into and will not use your information for unrelated purposes without appropriate consent.
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5. SMS Opt-In and Consent
By providing your mobile phone number and voluntarily opting in to receive SMS messages from Green NRG Institute, you provide your express consent to receive SMS messages from us.
Your consent to receive SMS messages is not a condition of purchasing any goods or services.
Message frequency may vary depending on the service or communication program you have opted into. Message and data rates may apply.
You may withdraw your consent at any time by replying STOP to any SMS message you receive. You may also reply HELP for assistance or contact us directly at +1 714-410-2293.
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6. SMS Privacy – No Sharing of Mobile Information
We do not sell, rent, or share your mobile phone number or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.
Your SMS consent and mobile phone information will not be shared with third parties or affiliates for marketing purposes.
We may share your information with service providers that assist us in operating our business and delivering the SMS messaging service, such as SMS platform providers, telecommunications providers, and other technical service providers. These providers may only use the information as necessary to perform services on our behalf and are required to protect your information.
We may also disclose information when required by law, legal process, or lawful requests from public authorities.
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7. Message Frequency
The frequency of SMS messages you receive will depend on your engagement with Green NRG Institute and the specific service you have opted into.
Message frequency may vary. We aim to send no more than 20 messages per month unless you have agreed to receive additional messages.
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8. How We Protect Your Information
We take your privacy seriously and employ reasonable technical, physical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
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9. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information with trusted third-party service providers when necessary to operate our website, provide our services, process communications, or deliver SMS messages. These providers are expected to protect your information and use it only for the purposes for which it was provided.
We do not share, sell, rent, or transfer your mobile phone number or SMS opt-in information to third parties or affiliates for their own marketing purposes.
We may disclose information when required by law or in response to lawful requests by public authorities, including requests related to legal, regulatory, national security, or law enforcement requirements.
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10. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, operate our SMS messaging program, comply with legal obligations, resolve disputes, enforce our agreements, and maintain appropriate business records.
If you opt out of receiving SMS messages, we will honor your opt-out request and may retain limited information as necessary to maintain suppression records, comply with applicable laws, prevent unwanted messages, or fulfill other legitimate business or legal requirements.
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11. Your Rights and Choices
Opt-Out: You can opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive, or by contacting us directly at +1 714-410-2293.
Help: You can request additional information or assistance by replying HELP to an SMS message or contacting us directly.
Access and Correction: You can request access to the personal information we maintain about you or request corrections or updates by contacting us using the information provided below.
Delete Your Information: You may request deletion of your personal information, subject to applicable legal, regulatory, contractual, or legitimate business requirements.
Cookies: You may control or disable cookies through your browser settings. Some website functionality may be affected if certain cookies are disabled.
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12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal obligations.
When we make changes, we will update the “Effective Date” at the top of this document. We encourage you to periodically review this Privacy Policy for the latest information.
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13. Contact Us
If you have any questions about this Privacy Policy or our SMS messaging service, please contact us at:
Green NRG Institute
5441 E Estate Ridge Rd, Anaheim California 92807, US
+1 714-410-2293
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SMS Consent Acknowledgment
By opting in to receive SMS messages from Green NRG Institute, you acknowledge that you have read and understood this Privacy Policy and consent to receive SMS messages as described above.
Your mobile phone number and SMS opt-in information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
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This Privacy Policy is a general template and should be reviewed and customized to accurately reflect your business practices, website technologies, SMS program, third-party service providers, and applicable legal requirements.